Terms & Conditions
Terms and Conditions
Client records are regarded as confidential and therefore will not be divulged to any third party, other than if legally required to do so to the appropriate authorities.
We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.
Exclusions and Limitations
The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, this Company:
All major Credit/Debit Cards and PayPal are all acceptable methods of payment. Our Terms are payment in full before product is shipped. All goods remain the property of the Company until paid for in full.
Cancellations will be accepted by phone or via email if the status of the order has not changed to pending fulfillment and are subject to confirmation in writing. We reserve the right to levy a $30 charge to cover any subsequent administrative expenses.
Terms of Sale
THESE TERMS OF SALE ARE AN AGREEMENT ("AGREEMENT") BETWEEN YOU AND Suntip LLC FOR YOUR PURCHASE OF THE ITEMS REFLECTED IN YOUR ORDER. PLEASE READ THIS AGREEMENT CAREFULLY. BY SUBMITTING YOUR ORDER, (1) YOU ACCEPT ALL OF THE TERMS OF THIS AGREEMENT, (2) YOU ARE CONSENTING TO ENTER INTO THIS AGREEMENT IN ELECTRONIC FORM, AND (3) YOUR CLICK SHALL CONSTITUTE YOUR ELECTRONIC SIGNATURE ACCEPTING THIS AGREEMENT. If you do not wish to accept this Agreement, you should not order any products through our website.
Orders and Acceptance
By submitting an order, you represent and warrant that all personal information you have entered for the order is valid.
We will issue an e-mail notifying you when your order has been shipped. This shipping notification will constitute our acceptance of your order.
At this time Suntip LLC only accepts and ships orders within the U.S. 48 contiguous states. We cannot ship to P.O. Boxes or to APO or FPO addresses.
We attempt to be as accurate as possible in describing our products. However, we do not warrant that the product descriptions or other content of our website is 100 percent accurate, complete, reliable, current, or error-free.
All payments must be made by VISA, MasterCard, or PayPal. No other payment methods currently are accepted. Your rights as a cardholder are governed by your card-issuer agreement and not this Agreement. You agree to notify us within sixty (60) days after any discrepancy appears on your credit card statement or such discrepancy will be deemed waived. If we do not receive payment from your credit card issuer or its agent, you agree upon our demand to pay all amounts due. You are responsible for paying any sales, use, value-added or other taxes imposed on your purchases.
Shipment and Delivery
Unless otherwise indicated at the time of ordering, shipments will be made via a carrier that we select. If you choose an expedited delivery service, an additional charge will be imposed at the time of your order. If your order is accepted and the items selected are in-stock, your order will normally ship within the time indicated on our website. All ship and delivery dates specified on our website are estimates only and are subject to change. We do not guarantee delivery dates, and we are not responsible for delays by the carrier. Risk of loss and title to ordered items pass to you upon delivery to the shipping carrier.
Our Customer Service can be reached at (949) 534-1322, Monday - Friday, 8:00 a.m to 4 p.m. Pacific Standard Time. If no answer, please leave a message and we will call you back as soon as possible. We can also be contacted through email at CustomerService@CookingStage.com